Product Features How It Works Pricing Resources FAQ
Language: EN ES NL
Log In
Google Review Automation

Every Restaurant Review Answered Automatically

ReplyVera handles routine reviews while escalating food-safety, allergy, and service complaints before any response is published.

Start Your 14-Day Free Trial Try the Live Demo
Connects to Google Business Profile • 14-Day Free Trial
replyvera.com • Product Preview
Active
Recent Google Reviews Google Business Profile Sync
"Maria made our anniversary dinner absolutely unforgettable."
Safe to Auto-Publish
"Food was good but we waited almost an hour for our table."
Needs Approval
"My daughter had an allergic reaction after eating here."
Auto-Publishing Blocked

Responses That Work as Hard as Your Floor Staff

Save Manager Hours

Routine reviews are answered instantly so managers focus on hospitality.

Recognize Great Staff

Servers and chefs mentioned in reviews are naturally acknowledged in replies.

Protect Brand Safety

Allergy and food safety complaints require manager sign-off before publishing.

Connect Google. Set Your Rules. Let ReplyVera Handle the Rest.

1

Connect Google Business Profile

Securely connect one or more business locations via Google OAuth. No passwords stored.

2

Choose Your Tone and Approval Rules

Configure tone rules, staff member recognition, and food-safety escalation limits.

3

ReplyVera Handles New Reviews

Routine praise publishes automatically. Sensitive health feedback alerts your floor manager.

From Anniversary Praises to Allergy Complaints

See how ReplyVera handles the full range of restaurant reviews.

Positive Review

"Maria made our anniversary dinner absolutely unforgettable."

ReplyVera response

"Thank you for celebrating with us! We are thrilled Maria made your evening special, and we will pass along your compliments!"

Safe to Auto-Publish
Wait Time Complaint

"Food was good but we waited almost an hour for our table."

ReplyVera response

"Thank you for your feedback. We are glad you enjoyed the meal, but we apologize for the longer wait time than expected."

Needs Approval
Food Safety Alert

"My daughter had an allergic reaction after eating here."

Food safety issue detected

Auto-publishing blocked. Manager approval required.

Auto-Publishing Blocked
Sensitive Review Protection

Food-Safety Feedback Must Never Auto-Publish

ReplyVera never publishes sensitive feedback automatically. When a review matches a protected topic, auto-publishing is blocked.

Monitored topics:

AllergiesFood PoisoningContaminationInjuriesDiscriminationHygiene Violations

Sensitive Topic Detected

Auto-publishing has been blocked. A draft has been prepared for your approval.

Auto-Publishing Blocked Owner Notified

The Three-Tier Safeguard Engine

Every incoming Google review passes through three strict filters before anything is published.

Safe to Auto-Publish

1. Safe to Auto-Publish

Trigger: 4–5 star routine positive praise without sensitive terms or disputes.

Action: Personalized response drafted and published directly to Google within minutes.
Needs Approval

2. Needs Approval

Trigger: 2–3 star mixed feedback, service delays, or pricing concerns.

Action: Held in private queue. AI draft prepared for fast 1-click human approval.
Auto-Publishing Blocked

3. Auto-Publishing Blocked

Trigger: 1 star or critical safety triggers (injuries, hygiene, legal threats).

Action: Auto-publishing blocked instantly. Urgent alert dispatched for human-only intervention.
Test These Safeguards in the Live Demo

Simple Pricing for Small Businesses

Start your 14-day free trial. Cancel anytime.

Starter

$29
per month

You approve every reply before it is published.

  • One location
  • Up to 30 replies per month
  • Manual approval for all reviews
Start Free Trial
Most Popular

Autopilot

$39
per month

Safe replies publish automatically. Sensitive reviews stay under your approval.

  • One location
  • Unlimited review responses under our Fair Use Policy
  • Automatic publishing for safe reviews
Start Free Trial

Multi-Location

From $79
per month

Manage all your locations from one account with location-level rules.

  • Three locations included
  • Central dashboard
Start Multi-Location Trial

Frequently Asked Questions

Yes. ReplyVera identifies staff names and includes personal thank-yous naturally.
Yes. Keywords about allergies or sickness trigger immediate alerts.

Explore Other Industries

Hotels & Hospitality

Prompt guest replies with safety filters for hygiene and booking issues.

Auto Repair & Mechanics

Automated replies for mechanic shops with mechanical safety escalation.

Dentists & Clinics

Privacy-conscious replies for patient reviews.

Stop Leaving Restaurant Reviews Unanswered

Let ReplyVera handle routine replies and protect your reputation while you focus on great food.

Start Free Trial View Pricing