Vera is your AI assistant that syncs with Google to draft and post custom, brand-compliant replies instantly. Keep customers happy and rank higher—all on autopilot.
Routine Google review responses are drafted or published automatically, freeing your team for more important work.
Every reply reflects the specific review and your preferred business tone. No copy-pasted responses.
Negative and sensitive reviews are always held for human approval before anything is published.
Safe replies publish automatically. Sensitive or negative reviews are safely held for your approval.
Never worry about an AI saying the wrong thing. Vera automatically analyzes sentiment, flagging anything under 4 stars or containing sensitive keywords for human review.
Securely connect your Google Business Profile in one click so Vera can monitor your incoming reviews.
Set your brand's tone. Tell Vera which reviews she can publish automatically, and which ones you want to review first.
Vera instantly drafts and posts personalized responses for routine reviews, saving you hours every single week.
Choose your industry to see examples, safeguards, and review situations designed for your business.
Vera handles every type of Google review differently, based on what is safe to publish automatically.
"Friendly team and excellent service."
"Thank you for the kind words. We're really glad you had a great experience and we appreciate you taking the time to share it."
"The service took much longer than expected."
"Thank you for your feedback. We're sorry your visit took longer than expected and we'll share this with the team."
"This caused an injury."
A manager must review this before publishing.
ReplyVera currently connects directly to Google Business Profile to monitor and respond to Google reviews.
See how small businesses use ReplyVera to automate reviews and protect their online reputation.
"As a dentist, patient privacy is everything. ReplyVera’s sensitive topic blocker gives me peace of mind knowing patient reviews are answered professionally without violating HIPAA guidelines."
"Our managers spent hours every week replying to reviews. Now, routine 5-star reviews are handled automatically, and we only review wait-time or food feedback. It's a lifesaver."
"With 3 locations, keeping up with reviews was impossible. Now we manage everything from one dashboard, and the system automatically alerts me if a customer mentions vehicle damage."
Start free. No credit card required. Cancel anytime.
You approve every reply before it is published.
Safe replies publish automatically. Sensitive reviews stay under your approval.
Manage all your locations from one account with location-level rules.
*Unlimited review responses are subject to reasonable-use limits.
14-day free trial. Cancel anytime.
Connect your Google Business Profile and let Vera handle routine responses while you stay in control of sensitive feedback.